- All sales are final.
- All Orders are provided on a Custom Basis. Each item is designed, assembled and personalized with engraving and/or imprinting, and once built it is non-returnable as it cannot be sold to other customers due to the custom nature of the item in question.
- We must be notified with 72 hours from delivery of any defects.
- We may request that you return 100% of a defective order within 5 days before we agree to redo your order.
- There is No Refund even if the engraving is due to an error on our part. We will correct any errors, or re-engrave with the correction on a new item of similarity. Any spelling errors on the customers part are the responsibility of the customer. - We can only engrave what we are asked to engrave and as a general policy we do no proof, or spell check text submitted by a customer as there are valid reasons to mis-spell certain words.
- If there is an error on engraving or other personalization method utilized that is due to an error on our part, you may request a return merchandise authorization to return the item within 15 days after the date your order was shipped or delivered and we will make any corrections at our expense with like or similar item as may be available.
- When reproducing an order, the original production time and shipping method will be used.
- This limited warranty is your sole warranty concerning the Products.
DISCLAIMER OF WARRANTIES
EXCEPT AS OTHERWISE EXPRESSLY STATED IN THESE TERMS AND CONDITIONS OR AS PROVIDED BY LAW, THE WEBSITE AND THE PRODUCTS ARE PROVIDED “AS IS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, NON-INFRINGEMENT OF PROPRIETARY RIGHTS, OR WARRANTIES RELATED TO BEING ACCURATE, SAFE, AVAILABLE, UNINTERRUPTED, DEFECT-FREE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS.
LIMITATION OF LIABILITY
IN NO EVENT SHALL THE TOTAL LIABILITY OF RH Wood Designs, ITS OWNERS, MANAGERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AND AFFILIATES, TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION ARISING OUT OF OR RELATING TO THE WEBSITE OR PRODUCTS, WHETHER IN CONTRACT, TORT (INCLUDING WITHOUT LIMITATION NEGLIGENCE), WARRANTY, OR OTHERWISE, EXCEED THE AMOUNTS PAID BY YOU DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE DATE OF YOUR CLAIM FOR THE SPECIFIC PRODUCTS THAT ARE THE SUBJECT OF THE CLAIM.
EXCLUSION OF DAMAGES
EXCEPT AS OTHERWISE PROVIDED BY APPLICABLE LAW, IN NO EVENT SHALL RH Wood Designs, ITS OWNERS, MANAGERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AND AFFILIATES BE LIABLE FOR INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
CERTAIN STATE LAWS
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.